Mumbaiflora.in makes a since effort at delivering the exact arrangements that buyers purchase from our site. Still, seasonal constraints or unavailability of specific flowers may compel us to replicate. We substitute the flowers with something of equal or offer higher value. Arrangement aesthetics and the designs however remains the same.
Substitution Policy guarantees that if the ordered item is not available, we will fill it to the value, shape and size of the product remaining the same. Buyers not interested in substitution have to find out the flower availability particular to their city beforehand. This prevents disappointments.
Similar to flower cake substitutions also becomes necessary due of unavailability. This mostly happens during delivery to small cities where a particular flavor may not be available or in case of Same Day order deliveries.
In case the accompanying message with the cake is long, we will deliver it in a separate card with the cake order.
Fruit being perishable, Mumbaiflora.in is unable to guarantee its longevity or freshness on delivery. We arrange replacement of fruit in complaints received on the day of the delivery. However, in keeping with the nature of this product, we will not entertain any complaints later.