• Mumbaiflora.in strives to deliver the best products, as our website is indicative. Actual arrangements may vary due of flower unavailability or for reasons beyond our realm of control.

  • In accordance to the substitution policy we will replace flowers/fruits/sweets/cakes with flowers/fruits/sweets/ cakes of equal value.

  • We try to make appointment with the recipient prior to delivery, but if the receiver or a representative is not present during the delivery, we consider the order delivered.

  • Uncontrollable circumstances may prevent us to deliver the order of your choice. In such cases, you are eligible for 100% refund.

  • We do not entertain any claims under any circumstance other than 100% refund. All claims, if any should be raised within 24 hours of non-delivery/delivery.

  • Mumbaiflora.in retains the right to cancel any order as we see fit without prior notice or without giving any reasons.

All claims made are subject to jurisdiction of New Delhi Court, India only.